Privacy Policy
GSA Home Care, LLC ("GSA Home Care," "we," "us," or "our") is committed to protecting the privacy of our clients, their families, and job applicants. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Who We Are
GSA Home Care, LLC is a licensed Homemaker and Companion Services provider operating in Florida (AHCA License #233847 — Broward; #234087 — Palm Beach). We provide homemaker and companion services to older adults and individuals who need in-home support, and we do not provide hands-on personal care or medical services.
2. Information We Collect
From clients and their families:
- Full name, address, phone number, and email address
- Emergency contact information
- General care needs and preferences
- Payment information (for private pay clients)
From caregiver applicants:
- Full name, address, phone number, and email address
- Work history and references
- Background check consent and results
- Any information voluntarily provided during the application process
From website visitors:
- Basic usage data collected through Google Analytics — see Section 10 for details
- Information submitted through contact or service request forms
3. How We Use Your Information
We use the information we collect to:
- Assess care needs and match clients with appropriate caregivers
- Communicate with clients, families, and caregivers
- Process payments and maintain billing records
- Comply with Florida state licensing and regulatory requirements (AHCA)
- Respond to inquiries submitted through our website or forms
- Evaluate caregiver applications
4. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share information only in the following circumstances:
- With caregivers — to provide the requested care services
- With payment processors — to process authorized transactions
- With regulatory authorities — as required by Florida law or AHCA regulations
- With your consent — when you have explicitly authorized us to share information
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Access to client and applicant records is limited to authorized staff only.
6. Data Retention
We retain client and applicant records for as long as required by Florida state regulations and applicable law. When records are no longer needed, they are securely disposed of.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal retention requirements
To exercise any of these rights, contact us at the information below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Third-Party Links
Our website may contain links to third-party websites (such as Google Forms). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
10. Analytics and Cookies
This website uses Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors interact with our site. Google Analytics uses cookies and similar technologies to collect information such as pages visited, time spent on each page, the type of device and browser used, the referring website, and the general geographic region of visitors (for example, city or county). This information is collected anonymously and is not used to identify individual visitors.
We use this information to improve our website, understand which content is most useful to families, and make better-informed decisions about how to serve our community.
You can opt out of Google Analytics tracking at any time by:
- Adjusting your browser settings to block third-party cookies
- Installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout
We do not link Google Analytics data with any personal information you submit through our contact or service request forms.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information:
GSA Home Care, LLC
409 W Hallandale Beach Blvd, STE 217, Hallandale Beach, FL 33009
1700 N Dixie Hwy STE 158, Boca Raton, FL 33432
📞 (954) 290-9274
✉ [email protected]